Customer Service Assistant - M&S

Compass Group PLC; Harlow; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading catering company in the UK is looking for a Customer Services Assistant to join their team in Harlow. Responsibilities include preparing high-quality food, creating attractive displays, and providing excellent customer service. Ideal candidates will have a can-do attitude and the ability to work under pressure. The role requires a commitment to health and safety standards in a vibrant team environment.

Benefits

Competitive pay

Learning and development opportunities

Great perks

Qualifications

• Experience within a similar catering-related role is preferred but not essential.
• Have an enthusiastic can-do attitude and a passion for excellent customer service.

Responsibilities

• Prepare high-quality food that delights clients and customers.
• Create attractive food and counter displays.
• Represent the brand and maintain a positive image.

Skills

Excellent customer service

Team player

Ability to work under pressure

Job description

Overview

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you bring your spark to M&S?

Responsibilities

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing M&S and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mindset

Requirements

• Have experience within a similar catering-related role, but this isn’t essential
• Part-time basis, contracted to 30 hours per week
• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service

About Compass

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!