Customer Service Assistant - M&S

OneRetail; Harlow; On-site; GBP 40,000 - 60,000; Part time

Job summary

A major High Street brand in Harlow is seeking a Customer Services Assistant to deliver exceptional customer experiences. This role involves preparing high-quality food, managing displays, and maintaining hygiene standards. The ideal candidate has a passion for customer service and thrives in busy environments. Opportunities for career progression within a supportive team are available.

Benefits

Competitive pay

Learning and development opportunities

Great perks

Qualifications

• Demonstrated experience in a similar catering-related role is beneficial.
• Outstanding timekeeping and reliability are required.
• Safety-first mindset essential.

Responsibilities

• Prepare delicious, high-quality food for clients and customers.
• Create attractive food and counter displays.
• Handle cash and operate the cash register.
• Comply with Food Handling & Hygiene standards.
• Maintain a positive brand image.

Skills

Enthusiastic can-do attitude

Passion for excellent customer service

Team player

Ability to work under pressure

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for a major High Street brand on a part time basis, contracted to 30 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You\'ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to M&S? Here\'s what you need to know before applying:

Your key responsibilities

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing M&S and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn\'t essential.

As part of Compass you\'ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\'s biggest businesses.

Job Reference: com/1010/96717001/52506052/BU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!