Customer Service Assistant-Glamis Centre, Glenrothes

CJ Lang & Son Limited; Glenrothes; On-site; GBP 9,000 - 12,000; Part time

Job summary

A well-known retail company in Glenrothes is looking for a Customer Service Assistant to join their team. The role involves providing exceptional customer service, maintaining store standards, and promoting products. Candidates should be great communicators with a focus on customer satisfaction. Flexible working hours are necessary, as shifts may include mornings, evenings, and weekends. Benefits include a 10% staff discount and opportunities for career advancement.

Benefits

10% staff discount

Career opportunities

Qualifications

• Retail experience in grocery is a plus but not essential.
• Ability to work flexible hours including mornings, evenings, and weekends.

Responsibilities

• Provide service, help, and advice to customers.
• Unpack deliveries and re-stock shelves.
• Promote offers to customers.
• Serve at the Food to Go counter.
• Maintain store hygiene and compliance.

Skills

Great communication

Customer service

Flexibility

Job description

Customer Service Assistant - 16 hours per week SPAR Glamis Centre, Glenrothes

About Us

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight's dinner to Food to Go, to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About You

We are looking to enhance our store team with great communicators and customer‑focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don't worry – if it’s not essential we’ll provide all the training you need to do an amazing job. In return, we offer flexible hours and benefits including a 10% staff discount and career opportunities.

How you serve the community

• Put our customers first by providing service, help and advice
• Unpack deliveries and re‑stock the shelves
• Actively sell and promote offers to customers
• Serve in our Food to Go CJ's counter
• Maintain excellent standards of store hygiene and compliance

We are an equal opportunities employer and welcome applications from all sections of the community.