Customer Service Assistant - Dumfries

CJ Lang & Sons Ltd; Dumfries; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading grocery retailer in Dumfries is seeking a Customer Service Assistant to enhance their store team. The role involves providing friendly and efficient customer service, restocking shelves, and promoting offers. Flexibility is essential as shifts may include mornings, evenings, and weekends. Training is provided, and the position offers benefits including a 10% staff discount. Ideal candidates will have great communication skills and a customer-focused attitude.

Benefits

10% staff discount

Career opportunities

Qualifications

• Ability to deliver friendly and efficient customer service.
• Retail experience within the grocery sector is a plus but not essential.

Responsibilities

• Provide service, help, and advice to customers.
• Unpack deliveries and re-stock the shelves.
• Promote offers to customers.
• Serve in the 'Food to Go' counter.
• Maintain hygiene and compliance standards.

Skills

Great communication

Customer focused

Flexibility

Job description

Customer Service Assistant - 30 hours

SPAR Dumfries

About us

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.

We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance