Customer Service Assistant - Cranhill, Glasgow

CJ Lang & Sons Ltd; Glasgow; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local retail business in Glasgow is seeking a Customer Service Assistant to join their team. The ideal candidate will be a great communicator and customer-focused, providing friendly service and support to the community. Flexibility in hours is essential, including evenings and weekends. The company offers a supportive environment with training and a 10% staff discount.

Benefits

10% staff discount

Flexible hours

Career opportunities

Qualifications

• Flexible hours to cover mornings, evenings, and weekends.
• Ability to provide friendly and efficient customer service.
• No retail experience necessary; training will be provided.

Responsibilities

• Put customers first by providing service, help, and advice.
• Unpack deliveries and re-stock the shelves.
• Actively sell and promote offers to customers.
• Serve in our ‘Food to Go’ CJ’s counter.
• Maintain excellent standards of store hygiene and compliance.

Skills

Great communicator

Customer focused

Job description

Customer Service Assistant - 16 hours
SPAR Cranhill, Glasgow

About us

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide from tonight’s dinner to ‘Food to Go’, to the communities we serve.

We are open 7 days a week from early morning until late at night so flexibility is important you might need to work some mornings, evenings and weekends.

About you

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community

• Put our customers first by providing service, help and advice
• Unpack deliveries and re‑stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance