Customer Service Assistant - Boswell Park, Ayr

CJ Lang & Sons Ltd; Ayr; On-site; GBP 40,000 - 60,000; Part time

Job summary

A community-focused retailer in Ayr is seeking a Customer Service Assistant to provide excellent customer service, maintain store hygiene, and promote offers. The role requires flexibility in hours and the ability to work evenings and weekends. Retail experience is a plus, but training will be provided. Employees receive a 10% staff discount and opportunities for career advancement.

Benefits

10% staff discount

Career opportunities

Qualifications

• Retail experience in the grocery sector is a plus but not essential.
• Training will be provided to perform effectively.

Responsibilities

• Provide service, help, and advice to customers.
• Unpack deliveries and re-stock the shelves.
• Promote offers to customers.
• Serve in the 'Food to Go' CJ's counter.
• Maintain excellent store hygiene and compliance.

Skills

Great communication skills

Customer focus

Teamwork

Job description

Customer Service Assistant – 16 hours per week over 2 weeks

Week 1: Mon, Tues 9pm to 1am, Sat 8pm to 1am, Sun 7pm to 1am

Week 2: Weds & Thurs 9pm to 1am, Fri 8pm to 1am

SPAR Boswell Park, Ayr

About us

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.

We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance