Customer Service Assistant - Allanton Road, Shotts

CJ Lang & Sons Ltd; Shotts; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local retail company in Shotts is seeking a Customer Service Assistant to enhance their store team. The role requires great communication skills and a focus on customer service, with responsibilities including serving customers, restocking, and maintaining store standards. Flexibility is essential, as the store operates seven days a week. Benefits include a 10% staff discount and career opportunities. Training is provided for all new staff, regardless of prior experience.

Benefits

10% staff discount

Flexible hours

Career opportunities

Qualifications

• Experience in customer service or retail is beneficial but training is provided.
• Ability to work flexible hours, including mornings, evenings, and weekends.

Responsibilities

• Provide service, help, and advice to customers.
• Unpack deliveries and restock shelves.
• Sell and promote offers to customers.
• Serve at the 'Food to Go' counter.
• Maintain store hygiene and compliance standards.

Skills

Great communication skills

Customer focus

Flexibility

Job description

Customer Service Assistant - 16 hours

SPAR Allanton Road, Shotts

About us…

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.

We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you…

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community…

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance