Customer Service Assistant

Your Co-op; Woodstock; On-site; GBP 40,000 - 60,000; Part time

Job summary

A community-focused retail organization in Woodstock is seeking a Customer Services Assistant. The ideal candidate will ensure customers have a fantastic store experience, provide quick checkouts, and support local community initiatives. Flexibility to work various shifts is required. Attractive benefits include discounts on shopping and childcare, financial wellbeing support, and paid volunteering hours.

Benefits

60% discount on childcare fees

20% discount on food shopping

Up to £500 off holidays

Financial wellbeing app - Wagestream

Paid volunteering hours

GroceryAid for mental health support

Full training and accredited development programs

Qualifications

• Must be customer-focused and deliver excellent store experiences.
• Natural ability to listen, interact, and communicate with customers and team members.
• Must be enthusiastic and resilient, supporting colleagues during demanding times.
• Flexibility to work a range of shifts, from daytimes to evenings and weekends.
• Confident with a friendly and approachable nature.

Responsibilities

• Ensure customers have a fantastic store experience.
• Provide a speedy and convenient checkout process.
• Ensure the store looks presentable.
• Replenish stock for customer purchases.
• Engage in social activities and community volunteering.

Skills

Customer focused

Listening and communication

Enthusiastic

Resilient

Flexible

Friendly nature

Job description

Being a Customer Services Assistant with Your Co-op is more than operating tills and stacking shelves. Here you will be part of a business that puts people at the heart of everything they do.

We are looking for someone who can:

• Go the extra mile to ensure customers have a fantastic store experience
• Provide customers with a speedy and convenient checkout process
• Ensure the store looks presentable for customers
• Replenish stock to ensure customers can purchase our wide variety of products
• Be actively involved with social activities and during-work-time volunteering hours to support your local community

To be successful in this role, you will need to be:

• Customer focused and deliver excellent store experiences
• A natural ability to listen, interact and communicate with customers and team members
• Enthusiastic and resilient to support your colleagues during demanding times
• Flexible to work a range of shifts, ranging from daytimes to evenings and weekends
• Confident and have a friendly, approachable nature

Joining us means you will be part of something amazing and it also means you will have access to great benefits including:

• 60% discount on your childcare fees
• Save 20% on your food shopping expenses
• Get up to £500 off your next holiday
• Benefit from Wagestream - our financial wellbeing app
• Earn paid volunteering hours to give back to your community
• Access GroceryAid for dedicated colleague mental health support
• Engage in full training and accredited development programs