Customer Service Assistant

Your Co-op; Wolston CP; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent retail cooperative in Wolston CP seeks a Customer Service Assistant. This role emphasizes delivering excellent store experiences and requires effective communication and enthusiasm. Ideal candidates should be customer-focused and support colleagues during busy times. The position may require flexible hours including evenings and weekends.

Qualifications

• Customer focused and deliver excellent store experiences.
• Naturally able to listen, interact, and communicate with customers and team members.
• Enthusiastic and resilient to support colleagues during demanding times.
• Confident with a friendly and approachable nature.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience.
• Providing customers with a speedy and convenient checkout process.
• Replenishing stock to ensure a wide variety of products.
• Ensuring the store is welcoming and presentable at all times.

Skills

Customer focused

Effective communication

Enthusiastic

Resilient

Job description

Being a Customer Service Assistant with Your Co-op is more than operating tills and stacking shelves. We strive to be there when our customers need us most and to help us achieve this your shift pattern may include evenings and weekends.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience
• Providing customers with a speedy and convenient checkout process
• Replenishing stock to ensure customers can purchase our wide variety of products
• Ensuring the store is welcoming and presentable at all times

Ideal Candidate

• Customer focused and deliver excellent store experiences
• Naturally be able to listen, interact and communicate with customers and team members
• Enthusiastic and resilient to support your colleagues during demanding times
• Confident with a friendly and approachable nature