Customer Service Assistant

Your Co-op; Williamscot; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community-focused grocery store in Williamscot is seeking a Customer Service Assistant to enhance customer experiences. You will be responsible for providing excellent service, ensuring efficient checkouts, and maintaining the store's presentation. Ideal candidates are customer-focused, enthusiastic, and possess strong communication skills. The role may require flexibility with shifts, including evenings and weekends.

Qualifications

• Ability to listen and interact with customers and team members.
• Friendly and approachable nature.
• Confidence in a customer service environment.

Responsibilities

• Ensure customers have a fantastic store experience.
• Provide a speedy and convenient checkout process.
• Replenish stock and maintain store presentation.

Skills

Customer focused

Effective communication

Enthusiasm

Resilience

Job description

Being a Customer Service Assistant with Your Co-op is more than operating tills and stacking shelves. We strive to be there when our customers need us most and to help us achieve this your shift pattern may include evenings and weekends.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience
• Providing customers with a speedy and convenient checkout process
• Replenishing stock to ensure customers can purchase our wide variety of products
• Ensuring the store is welcoming and presentable at all times

Ideal Candidate

• Customer focused and deliver excellent store experiences
• Naturally be able to listen, interact and communicate with customers and team members
• Enthusiastic and resilient to support your colleagues during demanding times
• Confident with a friendly and approachable nature