Customer Service Assistant

Michael Page; West Ella; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

A reputable financial services business in the UK is seeking a Customer Service Advisor to provide support for clients regarding their products and services. This is a telephone-based role that involves assisting third parties and completing administrative tasks. The ideal candidate will have customer service experience, strong communication skills, and the ability to work in a fast-paced environment. This position offers a salary of £24,000 plus bonuses, full training, no weekend shifts, and opportunities for progression in a hybrid working setup.

Benefits

Salary of £24,000+

Monthly bonuses

Full training provided

Excellent progression and development

No shift patterns or weekends

Superb offices and facilities

Great team and culture

Qualifications

• Previous customer service experience from various backgrounds, like retail or hospitality.
• Excellent communication skills and confident telephone manner.
• Ability to work in a fast-paced environment towards targets.
• Keen eye for detail and good organizational skills.
• Strong team player.

Responsibilities

• Support clients with queries regarding their existing products and services.
• Act as the main point of contact for third parties and suppliers.
• Assist with administrative tasks and follow up on emails.

Skills

Customer service experience

Excellent communication skills

Ability to work in a fast-paced environment

Attention to detail

Team player

Job description

Client Details

Michael Page have partnered with a reputable Financial Services Business in Hull the organisation are looking for a Customer Service Advisor to join their team on a permanent basis.

Description

As a Customer Service Assistant you will be at the forefront of the business supporting clients with a range of queries regarding their existing products and services.

The role will be mainly telephone based and will be the point of contact too for third parties and suppliers.

You will also be supporting with any administrative tasks and follow up with any emails coming into the business.

If you are passionate about helping and supporting customers and providing the best client experience please apply now!

Profile

• Previous customer service experience this could be from a range of backgrounds such as retail and hospitality
• Excellent communication skills and a confident telephone manner
• Able to work in a fast paced environment and towards targets set by the business
• A keen eye for detail and good organisation skills
• An excellent team player

Job Offer

• Salary of 24000+ monthly bonuses
• reputable business within the financial services sector
• no experience required
• full training provided
• excellent progression and development
• no shift patterns or weekends
• excellent benefits
• hybrid working
• superb offices and facilities
• great team and culture
• immediate interviews being held apply now to avoid disappointment