Customer Service Assistant

Chartwells; St Albans; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading catering service provider is looking for a part-time Customer Services Assistant in St Albans. You'll be part of a dynamic team, preparing high-quality food and ensuring excellent customer service in a fast-paced environment. Opportunities for growth and development are available in this role, which requires a can-do attitude and teamwork skills.

Benefits

Competitive pay

Opportunities for learning and development

Qualifications

• Proven ability to thrive in a busy environment.
• Experience in a similar catering-related role is a plus, but not essential.

Responsibilities

• Prepare high-quality food for clients and customers.
• Create attractive food displays.
• Maintain a positive brand image.
• Handle cash and operate the cash register.
• Comply with Food Handling and Hygiene standards.
• Follow Health & Safety regulations.

Skills

Enthusiastic can-do attitude

Passion for customer service

Team player

Ability to work under pressure

Outstanding timekeeping

Reliability

Safety-first mindset

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part time basis, contracted to 20 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 42 weeks per year.

Responsibilities

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Chartwells and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Qualifications

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!