Customer Service Assistant

Compass Group; St Albans; On-site; GBP 18,000 - 22,000; Part time

Job summary

A leading food service company in St Albans is seeking a Customer Services Assistant to deliver exceptional customer experiences. The ideal candidate should have a passion for food and a can-do attitude. Responsibilities include preparing food, maintaining brand image, and complying with hygiene standards. This part-time role offers competitive pay and opportunities for career growth.

Benefits

Competitive pay

Opportunities for learning and development

Qualifications

• Enthusiastic can-do attitude.
• Passion for delivering excellent customer service.
• Experience in a catering-related role preferred but not essential.

Responsibilities

• Prepare high-quality food that delights clients.
• Create attractive food and counter displays.
• Maintain a positive brand image.
• Handle cash and operate the register.
• Comply with Food Handling & Hygiene standards.
• Comply with Health & Safety regulations.

Skills

Team player

Customer service

Timekeeping

Ability to work under pressure

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part time basis, contracted to 20 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 42 weeks per year

Could you bring your spark to Chartwells? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Chartwells and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!