Customer Service Assistant

Heart of England Society; Long Itchington, Southam CP; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local retail organization is seeking a Customer Service Assistant to join their team in the UK. The role involves working part-time hours primarily in the bakery and providing excellent customer service. Candidates should possess a positive attitude, flexibility for varied shifts, and a commitment to enhancing the customer experience in a community-centric store environment. Competitive pay and benefits are offered.

Benefits

Competitive salary of £12.21 per hour

Generous staff discount

Structured training plan

Qualifications

• Ability to deliver excellent customer service.
• Flexibility to work evenings and weekends.

Responsibilities

• Assist customers in the store.
• Prepare fresh products in the bakery and hot food section.
• Support wider store team with general duties.

Skills

Customer service orientation

Positive attitude

Flexibility

Good communication

Job description

We are looking for Customer Service Assistants!

Heart of England Cooperative Society are looking for a Customer Service Assistant to join our growing team in our Long Itchington convenience food store on a permanent, part-time contract for 8 or 12 hours per week. The successful candidate will be required to work evenings and/or weekends, but flexibility is essential.

The 12 hour role will predominantly involve working in our bakery and hot food to go section, preparing fresh products for our customers. When not required in the bakery, you will support the wider store team by carrying out general Customer Service Assistant duties.

About You

As a Customer Service Assistant with the Society, you will be positive and flexible, with a ‘can do’ attitude. A good communicator who is eager to deliver excellent customer service, you will work alongside your team to create a great atmosphere for our customers, making us the ‘go to’ store within our local communities. Your passion for convenience retail and our products will be contagious, as will your ability to always go the extra mile.

Life at The Society

Great Place to Work

At Heart of England Cooperative Society, we are a family, who want the best for each and every one of our colleagues. We achieve this through promoting wellbeing throughout the Society and encouraging the development of our colleagues through structured Training & Development.

First for Customers

We are recognised as the ‘go to’ convenience store within the communities we serve, and we honour this through the delivery of outstanding customer service and the consistent delivery of exceptional store standards.

At the Heart of the Community

Our stores are the beating heart of the communities in which we serve. We support local groups, clubs and good causes within our local communities, with the help of our dedicated colleagues and our Community & Membership Team.

Rewards & Benefits

At the Society, we offer a competitive salary of £12.21 per hour and generous staff discount across our Food Stores, Funeral Branches, Fabb Furniture stores & Coop travel. Our holiday entitlement increases with service and we offer a generous pension contribution. We provide you with a structured training plan, which will give you the tools you need to nurture your career and realise your full potential, whether you are looking to be the best Customer Service Assistant you can be, or Store Manager. The opportunities are endless!