Customer Service Assistant

Chartwells Independent; Shrewsbury; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A leading catering service provider in Shrewsbury is seeking a dedicated Customer Services Assistant on a zero-hours contract. This role involves preparing high-quality food, crafting attractive displays, and ensuring excellent customer service. Ideal candidates exhibit a positive attitude and enjoy working in a team. Previous catering experience is beneficial but not essential. This position offers a unique opportunity to progress in a supportive environment.

Qualifications

• Previous experience in a similar catering role is a bonus, but enthusiasm is what truly matters.
• Demonstrate impeccable time management and reliability.

Responsibilities

• Preparing delicious, high-quality food that delights our clients and customers.
• Crafting eye-catching food and counter displays.
• Handling transactions and operating the cash register.
• Upholding the highest standards of Food Handling & Hygiene.
• Ensuring a safe and healthy work environment.

Skills

Customer service excellence

Positive attitude

Team player

Time management

Adaptability under pressure

Job description

We're currently recruiting a dedicated Customer Services Assistant - Zero Hours to help ensure the smooth running of the operations in Defence on a permanent casual basis, contracted to 0 hours per week.

As a Customer Services Assistant - Zero Hours, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Crafting eye-catching food and counter displays that draw customers in
• Proudly representing CH&CO and embodying our positive brand image
• Handling transactions with ease and operating the cash register efficiently
• Upholding the highest standards of Food Handling & Hygiene
• Ensuring a safe and healthy work environment by adhering to Health & Safety regulations

Our ideal Customer Services Assistant - Zero Hours will:

• Bring a positive, can-do attitude to everything you do
• Show genuine passion for delivering exceptional customer service
• Excel as a supportive and collaborative team player
• Embrace the excitement of thriving under pressure
• Demonstrate impeccable time management and reliability
• Prioritise safety in every task you undertake
• Previous experience in a similar catering role is a bonus, but your enthusiasm is what truly matters

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.