Customer Service Assistant

Your Co-op; Shackerley; On-site; GBP 18,000 - 22,000; Full time

Job summary

A retail cooperative in Shackerley is seeking a Customer Service Assistant. This role involves ensuring a fantastic store experience, providing efficient checkouts, and restocking shelves. Ideal candidates are customer-focused, friendly, and enthusiastic. Shifts may include evenings and weekends.

Qualifications

• Deliver excellent store experiences.
• Able to listen and interact with customers.
• Support colleagues during demanding times.

Responsibilities

• Ensure customers have a fantastic store experience.
• Provide a speedy and convenient checkout process.
• Replenish stock for product availability.
• Keep the store welcoming and presentable.

Skills

Customer focused

Listening skills

Communication skills

Enthusiastic

Resilient

Friendly nature

Job description

Being a Customer Service Assistant with Your Co-op is more than operating tills and stacking shelves. We strive to be there when our customers need us most and to help us achieve this your shift pattern may include evenings and weekends.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience
• Providing customers with a speedy and convenient checkout process
• Replenishing stock to ensure customers can purchase our wide variety of products
• Ensuring the store is welcoming and presentable at all times

Ideal Candidate

• Customer focused and deliver excellent store experiences
• Naturally be able to listen, interact and communicate with customers and team members
• Enthusiastic and resilient to support your colleagues during demanding times
• Confident with a friendly and approachable nature