Customer Service Assistant

Mole Valley Farmers Limited; Salisbury; On-site; GBP 40,000 - 60,000; Part time

Job summary

A well-known retail company in Salisbury is seeking a part-time Customer Service Assistant. In this role, you'll deliver excellent customer service, handle transactions at the tills, and manage product displays. Ideal candidates are engaging, knowledgeable about products, and driven to enhance the shopping experience. This position offers competitive pay, comprehensive training, and attractive employee benefits including a pension scheme and generous staff discounts.

Benefits

Scottish Widows contributory Pension – company will match up to 5%

Up to 25% staff discount in store

Free parking on site

33 days holiday inclusive of bank holidays

Excellent training and development opportunities

Plenty of career progression opportunities

Life Assurance

Employee Assistance Programme with Retail Trust

Qualifications

• Experience in retail or customer service.
• Ability to engage confidently with customers.
• Eager to learn and adapt to new products.

Responsibilities

• Provide an excellent shopping experience for customers.
• Serve on the tills and support product displays.
• Respond efficiently to customer requests.

Skills

Customer service focus

Confidence

Knowledge about products

Job description

Please switch to a desktop device before starting your application

Contract : Permanent

Hours : Part-time

Hours of Work : 20 Hours per week, working Thursday, Friday and Saturday

Do you love retail / agriculture?

Enjoy talking to people?

If so, we’d love you to join our team at Salisbury and play a part of putting the farmer at the heart of everything we do!

What it takes to be a Customer Service Assistant at Mole Country Stores :

Your experience tells a story, but your honest attitude speaks louder still. We want you to put customers first and provide a fantastic shopping experience. You’ll be confident and engaging , motivated in everything you do and are knowledgeable about our products . We’ll teach you the rest!

What you will be doing :

The Customer Service Assistants provide the greatest experience, whether that is serving on the tills, making displays look enticing or responding to all customer requests in a helpful and efficient manner.

What’s in it for you :

You can expect to work as part of a great team with opportunities for training and development, we’re offering a competitive salary and benefits package.

• Scottish Widows contributory Pension – company will match up to 5%
• Up to 25% staff discount in store
• Free parking on site
• 33 days holiday inclusive of bank holidays
• Excellent training and development opportunities
• Plenty of career progression opportunities
• Life Assurance
• Employee Assistance Programme with Retail Trust

Please note, this vacancy may close prior to the expiry date if we have received a suitable number of applications.