Customer Service Assistant

Compass Group UK; Salisbury; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading catering company in Salisbury is seeking a Customer Services Assistant to deliver exceptional service in a busy environment. You will be responsible for preparing food, maintaining a positive brand image, and ensuring compliance with hygiene standards. The ideal candidate is a team player passionate about customer service, with a safety-first mindset. This full-time role offers a supportive culture where diversity is celebrated.

Benefits

Opportunities for career progress

Supportive team environment

Qualifications

• Enthusiastic can-do attitude.
• Passion for delivering excellent customer service.
• Ability to thrive under pressure.

Responsibilities

• Preparing delicious, high-quality food.
• Creating attractive food displays.
• Handling cash and operating the cash register.

Skills

Customer service

Teamwork

Time management

Problem-solving

Job description

Job Overview

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full‑time basis, contracted to 35 hours per week. This role is contracted to 50 weeks per year. As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. You'll get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Responsibilities

• Preparing delicious, high‑quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Ideal Candidate

• Have an enthusiastic can‑do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding time‑keeping and reliability
• Have a safety‑first mindset
• Have experience within a similar catering‑related role, but this isn’t essential

About the Company

Compass Group UK&I (ESS) is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high‑profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service at all levels, to join our teams.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!