Customer Service Assistant

Compass Group UK; Royal Borough of Greenwich; On-site; GBP 18,000 - 21,000; Full time

Job summary

Compass Group UK&I, via Restaurant Associates, is seeking a driven Barista for a full-time position (37.5 hours per week) to craft high-quality drinks and deliver excellent customer service. You will join a team dedicated to hospitality excellence, with opportunities for progression within a company that values individuality and rewards performance.

Typical shifts are Mon-Fri (Full Time Days). The role emphasizes hands-on coffee brewing, strong communication, and maintaining standards in food

Qualifications

• Customer service experience is essential.
• Hands-on experience with brewing equipment is desirable.
• Strong communication and teamwork skills are required.

Responsibilities

• Prepare blended drinks and serve high-quality beverages.
• Keep the bar area clean and well-organized.
• Process payments (cash and card) accurately.
• Demonstrate enthusiastic teamwork and clear communication.
• Maintain stock of mugs and plates and assist with beverage preparation and presentation.
• Monitor brewing equipment and report maintenance needs.
• Represent Restaurant Associates and uphold brand image.
• Adhere to Food Hygiene and Health & Safety regulations.

Skills

Customer service

Communication

Team player

Timekeeping

Tools

Brewing equipment

Job description

We're currently recruiting a driven Barista to help us create beautifully crafted drinks for Restaurant Associates on a full time basis, contracted to 37.5 hours per week. As a Barista, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: Mon-Fri (Full Time Days)

Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing perfectly blended drinks and serving high-quality food that delights our customers
• Keeping the bar area clean
• Receiving and processing payments (cash and credit cards)
• Being an enthusiastic team player and excellent communicator
• Maintaining stock of clean mugs and plates
• Learning about brewing methods, beverage blends, food preparation and presentation techniques
• Check if brewing equipment operates properly and report any maintenance needs
• Representing Restaurant Associates and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Barista will:

• Be a brilliant communicator and easily build relationships
• Have previous experience in customer service
• Strive for excellence in an eager and motivated manner
• Take initiative and make decisions that are right for our customers
• Have Hands-on experience with brewing equipment
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/2610/44235001/52842074/BU #RA Group

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!