Customer Service Assistant

Your Co-op; Oxford; On-site; GBP 20,000 - 25,000; Part time

Job summary

A retail cooperative in Oxford seeks a Customer Service Assistant. You will ensure outstanding customer experiences by providing swift checkout services and maintaining store presentation. Ideal candidates are customer-focused, confident, and have strong communication skills. Evening and weekend shifts are required.

Qualifications

• Ability to interact and communicate with customers and team members.
• Experience in customer service would be beneficial.
• Confident and friendly attitude.

Responsibilities

• Ensure customers have a fantastic store experience.
• Provide a speedy and convenient checkout process.
• Replenish stock for customers.
• Maintain a welcoming and presentable store.

Skills

Customer focused

Good communication skills

Enthusiasm

Resilience

Job description

Being a Customer Service Assistant with Your Co-op is more than operating tills and stacking shelves. We strive to be there when our customers need us most and to help us achieve this your shift pattern may include evenings and weekends.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience
• Providing customers with a speedy and convenient checkout process
• Replenishing stock to ensure customers can purchase our wide variety of products
• Ensuring the store is welcoming and presentable at all times

Ideal Candidate

• Customer focused and deliver excellent store experiences
• Naturally be able to listen, interact and communicate with customers and team members
• Enthusiastic and resilient to support your colleagues during demanding times
• Confident with a friendly and approachable nature