Customer Service Assistant

Chartwells Universities; Oxford; On-site; GBP 14,000 - 17,000; Part time

Benefits offered by this job

Competitive pay

Learning & development

Job summary

Chartwells Universities is hiring a Customer Services Assistant for a part-time, 20-hour per week role in Oxford. You will join a busy catering environment, helping to deliver excellent customer service and maintain a positive brand image across university venues.

The role requires an enthusiastic, reliable team player who can handle busy periods and cash handling duties, while adhering to food hygiene and safety standards.

Qualifications

• Demonstrates enthusiasm and a can-do attitude.
• Delivers excellent customer service.
• Works well in a team and under pressure.

Responsibilities

• Prepare food and displays for customers.
• Manage cash and operate the till.
• Represent Chartwells Universities and maintain a positive brand image.
• Comply with food handling and hygiene standards.
• Follow health and safety regulations.

Skills

Customer service

Teamwork

Time management

Cash handling

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Universities on a part time basis, contracted to 20 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Universities? Here's what you need to know before applying:

Your Key Responsibilities Will Include

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Universities and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Customer Services Assistant Will

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1509/97717001/52412738/BU #Universities & Colleges

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!