Customer Service Assistant

Heart of England Society; Long Lawford; On-site; GBP 40,000 - 60,000; Part time

Job summary

A community-focused cooperative is seeking a Customer Service Assistant for their Long Lawford store on a 3-month fixed-term contract at 8 hours per week. The ideal candidate should deliver excellent customer service and foster a great atmosphere in the store. Competitive pay of £12.21 per hour and various staff benefits will be offered.

Benefits

Competitive salary

Generous staff discounts

Pension contribution

Structured training plan

Qualifications

• Positive and flexible attitude towards work.
• Eager to deliver excellent customer service.
• Good communication skills.

Responsibilities

• Create a great atmosphere for customers.
• Work alongside the team to contribute positively.
• Deliver the extra mile in customer service.

Skills

Excellent customer service

Communication skills

Flexibility

Job description

Overview

We are looking for a Customer Service Assistant to join Heart of England Cooperative Society’s Long Lawford, Rugby convenience store on a 3‑month fixed‑term contract for 8 hours per week.

About the Role

As a Customer Service Assistant you will be positive, flexible and have a ‘can do’ attitude. You will work alongside the team to create a great atmosphere for customers, delivering the extra mile to make our store the go‑to in the local community.

About You

• Positive, flexible and eager to deliver excellent customer service.
• Good communicator with a ‘can do’ attitude.
• Passionate about convenience retail and able to go the extra mile.

Life at the Society

Heart of England Cooperative Society promotes wellbeing and encourages colleague development through structured training and development. We are recognised as the go‑to convenience store, supported by local community groups and clubs.

Rewards & Benefits

Competitive salary of £12.21 per hour with generous staff discounts across our Food Stores, Funeral Branches, Fabb Furniture stores & Coop travel. Holiday entitlement increases with service, a generous pension contribution and a structured training plan to help you realise your full potential.