Customer Service Assistant

Your Co-op; Little Stretton; On-site; GBP 20,000 - 25,000; Part time

Job summary

A retail cooperative in Little Stretton is seeking a Customer Service Assistant to deliver exceptional customer experiences through efficient service and a welcoming atmosphere. Ideal candidates will be customer-focused, communicate effectively, and support colleagues during busy times. This position may include evening and weekend shifts.

Qualifications

• Ability to provide excellent store experiences.
• Strong listening and interaction skills.
• Confident and approachable demeanor.

Responsibilities

• Ensure customers have a fantastic store experience.
• Provide a speedy and convenient checkout process.
• Replenish stock for product availability.
• Maintain a welcoming and presentable store.

Skills

Customer focused

Communication skills

Enthusiasm

Resilience

Job description

Being a Customer Service Assistant with Your Co-op is more than operating tills and stacking shelves. We strive to be there when our customers need us most and to help us achieve this your shift pattern may include evenings and weekends. Some of your key responsibilities as a Customer Service Assistant would include:

• Going the extra mile to ensure customers have a fantastic store experience
• Providing customers with a speedy and convenient checkout process
• Replenishing stock to ensure customers can purchase our wide variety of products
• Ensuring the store is welcoming and presentable at all times

Ideal Candidate

• Customer focused and deliver excellent store experiences
• Naturally be able to listen, interact and communicate with customers and team members
• Enthusiastic and resilient to support your colleagues during demanding times
• Confident with a friendly and approachable nature