Customer Service Assistant

Your Co-op; Lighthorne; On-site; GBP 40,000 - 60,000; Full time

Job summary

A retail company in Lighthorne is seeking a Customer Service Assistant who will ensure customers have a fantastic experience while supporting their colleagues during busy times. The ideal candidate will be customer-focused, enthusiastic, and confident in communication. Shifts may include evenings and weekends.

Qualifications

• Ability to ensure fantastic store experiences.
• Confidence in interacting with customers.
• Enthusiasm for supporting team members.

Responsibilities

• Ensure customers have a fantastic store experience.
• Provide a speedy checkout process.
• Replenish stock as needed.
• Maintain a welcoming store environment.

Skills

Customer focused

Excellent communication skills

Enthusiastic

Resilient

Friendly and approachable

Job description

Being a Customer Service Assistant with Your Co-op is more than operating tills and stacking shelves. We strive to be there when our customers need us most and to help us achieve this your shift pattern may include evenings and weekends. Some of your key responsibilities as a Customer Service Assistant would include:

• Going the extra mile to ensure customers have a fantastic store experience
• Providing customers with a speedy and convenient checkout process
• Replenishing stock to ensure customers can purchase our wide variety of products
• Ensuring the store is welcoming and presentable at all times

Ideal Candidate

• Customer focused and deliver excellent store experiences
• Naturally be able to listen, interact and communicate with customers and team members
• Enthusiastic and resilient to support your colleagues during demanding times
• Confident with a friendly and approachable nature