Customer Service Assistant

Michael Page (UK); Leeds; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

A leading legal business in Leeds is seeking a Customer Service Assistant to provide top-notch support to legal advisors and clients. This permanent position offers full training, excellent career progression, and a vibrant working environment with no weekend shifts. If you are passionate about customer service and eager to develop your skills in a supportive setting, this is the perfect opportunity.

Benefits

Full training provided

Excellent progression and development

Sponsorship of legal qualifications

Central Leeds office

Vibrant team and culture

No shift patterns or weekends

Qualifications

• Previous customer service experience preferred from various backgrounds.
• Excellent communication skills and confident telephone manner.
• Ability to work in a fast-paced environment.

Responsibilities

• Support legal advisors with client phone calls and inquiries.
• Handle queries regarding client remortgage transactions efficiently.
• Correspond with banks and third parties for seamless service.

Skills

Communication

Team Player

Customer Service

Job description

• A new exciting Permanent Customer Service Assistant Position!
• To work for a reputable legal business in central Leeds!

About Our Client

Michael Page have just registered a new exciting Permanent Customer Service Assistant Position in central Leeds to work for a reputable and progressive business within the legal industry.

This would be an excellent opportunity for someone experienced within customer services or if you would like to start out your career with a business that will provide full training!

Immediate interview please apply now!

Job Description

As a Customer Service Assistant you will be supporting a team of legal advisors with the phone calls from clients and assisting with any queries they may have.

The queries you will be dealing with will be regarding the clients remortgage transaction you will be ensuring the highest level of service is provided and the call is handled efficiently and smoothly.

You will be also corresponding with banks and other third parties to provide a seamless customer experience.

If you are passionate about helping and supporting customers alongside providing the best service we would love to hear from you!

The Successful Applicant

Previous customer service experience ideally this could be from a range of backgrounds such as hospitality and retail

Excellent communication skills and a confident telephone manner

Able to work in a fast paced environment and towards service level agreements

A good team player

What's on Offer

Salary of £22500+ reputable business within the legal industry+ full training provided+ excellent progression and development+ sponsorship of legal qualifications+ central Leeds+ hybrid working+ excellent benefits+ superb offices and facilities+ vibrant team and culture+ no shift patterns or weekends+ immediate interview apply now to avoid disappointment