Customer Service Assistant

Your Coop; Kidlington; On-site; GBP 26,000; Full time

Job summary

A community-focused retail organization in Kidlington is hiring a Customer Service Assistant to ensure exceptional store experiences for customers. This role requires a friendly and approachable individual who can maintain a welcoming store environment and assist with checkout processes. The position includes benefits like employee discounts, health programs, and extensive annual leave. Ideal candidates will be enthusiastic and resilient, ready to support colleagues in busy periods.

Benefits

Employee Discounts

30 Days Annual Leave

Health and Wellbeing Programmes

Full Training and Accredited Development Plans

Enhanced Family Leave

Qualifications

• Ability to ensure a fantastic store experience for customers.
• Natural listening and communication abilities with customers.
• Enthusiastic and resilient to help colleagues in busy periods.
• Friendly and approachable demeanor.

Responsibilities

• Ensure customers have a fantastic store experience.
• Provide a speedy and convenient checkout process.
• Replenish stock for product availability.
• Maintain a welcoming and presentable store environment.

Skills

Customer focused

Strong communication skills

Enthusiastic attitude

Resilience

Job description

Customer Service Assistant

Your Coop

Kidlington, OX5 2DH

£25,302 per year - estimated?

Being a Customer Service Assistant with Your Co-op is more than operating tills and stacking shelves. We strive to be there when our customers need us most and to help us achieve this your shift pattern may include evenings and weekends.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience
• Providing customers with a speedy and convenient checkout process
• Replenishing stock to ensure customers can purchase our wide variety of products
• Ensuring the store is welcoming and presentable at all times

Qualifications

• Customer focused and deliver excellent store experiences
• Naturally be able to listen, interact and communicate with customers and team members
• Enthusiastic and resilient to support your colleagues during demanding times
• Confident with a friendly and approachable nature

At Your Coop, we are dedicated to building a diverse and inclusive workplace where our colleagues can bring their authentic selves to work, so if you're excited about this role but your past experience doesn't align perfectly with the job description, don't worry! Still click apply! You may just be the candidate we are looking for and we believe in transferrable skills.

Benefits

• Employee Discounts - Save up to 60% off Childcare, 20% off your Food Shop and 15% off your next Holiday
• 30 Days Annual Leave - Rising with service up to a maximum of 37 days
• Health and Wellbeing Programmes - Benefit from our Stream App and our partnership with Grocery Aid for financial and mental health support
• Full Training and Accredited Development Plans
• Enhanced Maternity, Paternity and Family leave and more!

Apply today! If you would like more information, please email our team at [e-mail]