Customer Service Assistant

Chartwells Independent; Guildford; On-site; GBP 12,000 - 18,000; Full time

Job summary

Medirest, part of Compass Group UK&I, is looking for a Customer Services Assistant to join our healthcare catering team in Guildford. You will work in a busy environment, prepare delicious food, create attractive displays, handle cash, and uphold the brand while delivering first-class service.

This full-time role (35 hours per week) offers progression within a caring, people-focused company that supports staff across NHS trusts and private hospitals, with a strong emphasis on inclusion and

Qualifications

• Enthusiastic can-do attitude and passion for delivering excellent customer service.
• Excellent timekeeping and reliability in a fast-paced environment.
• Safety-first mindset and awareness of food handling standards.
• Experience in a catering-related role is beneficial but not essential.

Responsibilities

• Prepare high-quality food and create appealing displays.
• Represent Healthcare and maintain a positive brand image.
• Handle cash and operate the cash register.
• Comply with Food Handling, Hygiene and Health & Safety standards.

Skills

Customer service

Team player

Pressure handling

Time management

Safety awareness

Food handling basics

Cash handling

Tools

Cash register

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Healthcare on a full time basis, contracted to 35 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Healthcare? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Healthcare and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com/0409/61421001/52606959/BU #Medirest

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!