Customer Service Assistant

Your Co-op; Gloucester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local retail cooperative in Gloucester is seeking a Customer Service Assistant to ensure excellent customer experiences through friendly service and a welcoming store environment. This role involves cash handling, stock replenishment, and enhancing customer interactions, requiring an enthusiastic and communicative individual who can thrive in a team setting. Evening and weekend shifts may be included.

Qualifications

• Customer focused and deliver excellent store experiences.
• Naturally able to listen, interact and communicate with customers and team members.
• Enthusiastic and resilient to support your colleagues during demanding times.
• Confident with a friendly and approachable nature.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience.
• Providing customers with a speedy and convenient checkout process.
• Replenishing stock to ensure customers can purchase products.
• Ensuring the store is welcoming and presentable at all times.

Job description

Being a Customer Service Assistant with Your Co-op is more than operating tills and stacking shelves. We strive to be there when our customers need us most and to help us achieve this your shift pattern may include evenings and weekends.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience
• Providing customers with a speedy and convenient checkout process
• Replenishing stock to ensure customers can purchase our wide variety of products
• Ensuring the store is welcoming and presentable at all times

Ideal Candidate

• Customer focused and deliver excellent store experiences
• Naturally be able to listen, interact and communicate with customers and team members
• Enthusiastic and resilient to support your colleagues during demanding times
• Confident with a friendly and approachable nature