Customer Service Assistant

Your Co-op; Faringdon; On-site; GBP 20,000 - 25,000; Full time

Job summary

A cooperative retail organization in Faringdon is seeking a Customer Service Assistant to ensure excellent store experiences. You will provide efficient checkout processes, replenish stock, and maintain store presentation. The ideal candidate is customer-focused, enthusiastic, and possesses strong communication skills. This role may include evenings and weekends, ensuring the best service for customers.

Qualifications

• Ability to provide excellent store experiences.
• Strong listening and interaction skills.
• Ability to support colleagues during demanding times.
• Confident and friendly approach.

Responsibilities

• Ensure customers have a fantastic store experience.
• Provide a speedy and convenient checkout process.
• Replenish stock for a wide variety of products.
• Keep the store welcoming and presentable.

Skills

Customer focused

Excellent communication skills

Enthusiasm

Resilience

Job description

Being a Customer Service Assistant with Your Co-op is more than operating tills and stacking shelves. We strive to be there when our customers need us most and to help us achieve this your shift pattern may include evenings and weekends.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience
• Providing customers with a speedy and convenient checkout process
• Replenishing stock to ensure customers can purchase our wide variety of products
• Ensuring the store is welcoming and presentable at all times

Ideal Candidate

• Customer focused and deliver excellent store experiences
• Naturally be able to listen, interact and communicate with customers and team members
• Enthusiastic and resilient to support your colleagues during demanding times
• Confident with a friendly and approachable nature