Customer Service Assistant

Chartwells; Bournemouth; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading educational catering service in Bournemouth seeks a dedicated Customer Services Assistant on a Zero Hours contract. Responsibilities include preparing quality food and maintaining hygiene standards while delivering excellent customer service. Ideal candidates will have a positive attitude and teamwork skills. This role offers opportunities for career progression within a supportive company culture.

Qualifications

• Previous experience in a similar catering role is a bonus, but enthusiasm is most important.
• Must uphold safety standards in every task.

Responsibilities

• Prepare high-quality food that delights customers.
• Craft appealing food displays to attract customers.
• Handle transactions efficiently with a cash register.
• Maintain highest standards in Food Handling & Hygiene.
• Ensure a safe work environment by following Health & Safety regulations.

Skills

Positive, can-do attitude

Exceptional customer service

Reliable time management

Collaborative team player

Ability to thrive under pressure

Job description

We're currently recruiting a dedicated Customer Services Assistant - Zero Hours to help ensure the smooth running of the operations in Chartwells on a permanent casual basis, contracted to 0 hours per week.

As a Customer Services Assistant - Zero Hours, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Chartwells? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Crafting eye-catching food and counter displays that draw customers in
• Proudly representing Chartwells and and embodying our positive brand image
• Handling transactions with ease and operating the cash register efficiently
• Upholding the highest standards of Food Handling & Hygiene
• Ensuring a safe and healthy work environment by adhering to Health & Safety regulations

Our ideal Customer Services Assistant will:

• Bring a positive, can-do attitude to everything you do
• Show genuine passion for delivering exceptional customer service
• Excel as a supportive and collaborative team player
• Embrace the excitement of thriving under pressure
• Demonstrate impeccable time management and reliability
• Prioritise safety in every task you undertake
• Previous experience in a similar catering role is a bonus, but your enthusiasm is what truly matters

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.

Job Reference: com/2410/41475001/52591337/R/WJ #State Schools

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!