Customer Service Assistant

Your Co-op; Bishop's Cleeve; On-site; GBP 40,000 - 60,000; Full time

Job summary

A cooperative retail business in Bishop's Cleeve is seeking a Customer Service Assistant to ensure excellent customer experiences. Responsibilities include providing a fast checkout process and maintaining stock availability. The ideal candidate should excel in communication and teamwork, with a friendly and resilient character. This role may require evening and weekend shifts.

Qualifications

• Ability to deliver excellent customer service and store experiences.
• Strong listening and communication skills.
• Confidence with a friendly demeanor.

Responsibilities

• Ensure customers have a fantastic store experience.
• Provide a speedy and convenient checkout process.
• Replenish stock for product availability.
• Maintain a welcoming and presentable store.

Skills

Customer focused

Effective communication

Team collaboration

Enthusiasm

Resilience

Job description

Being a Customer Service Assistant with Your Co-op is more than operating tills and stacking shelves. We strive to be there when our customers need us most and to help us achieve this your shift pattern may include evenings and weekends.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience
• Providing customers with a speedy and convenient checkout process
• Replenishing stock to ensure customers can purchase our wide variety of products
• Ensuring the store is welcoming and presentable at all times

Ideal Candidate

• Customer focused and deliver excellent store experiences
• Naturally be able to listen, interact and communicate with customers and team members
• Enthusiastic and resilient to support your colleagues during demanding times
• Confident with a friendly and approachable nature