Customer Service Assistant

Your Co-op; Bicester; On-site; GBP 18,000 - 22,000; Part time

Job summary

A retail cooperative in Bicester seeks a Customer Service Assistant to enhance customer experiences in-store. Responsibilities include providing speedy checkouts, replenishing stock, and maintaining store presentation. Ideal candidates are customer-focused, enthusiastic, and effective communicators, with confident and friendly dispositions. This role may require evening and weekend shifts.

Qualifications

• Ability to provide excellent customer experiences.
• Listening and communication skills with customers and team.
• Supportive and proactive during busy times.

Responsibilities

• Ensure customers have a fantastic store experience.
• Provide a speedy checkout process.
• Replenish stock to maintain product availability.
• Keep the store welcoming and presentable.

Skills

Customer focused

Excellent communication

Enthusiastic and resilient

Confident with a friendly nature

Job description

Being a Customer Service Assistant with Your Co-op is more than operating tills and stacking shelves. We strive to be there when our customers need us most and to help us achieve this your shift pattern may include evenings and weekends.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience
• Providing customers with a speedy and convenient checkout process
• Replenishing stock to ensure customers can purchase our wide variety of products
• Ensuring the store is welcoming and presentable at all times

Ideal Candidate

• Customer focused and deliver excellent store experiences
• Naturally be able to listen, interact and communicate with customers and team members
• Enthusiastic and resilient to support your colleagues during demanding times
• Confident with a friendly and approachable nature