Customer Service Assistant

Lodestone House; Banbury; On-site; GBP 12,398 - 16,531; Part time

Job summary

Chartwells is hiring a Customer Services Assistant on a zero hours basis to support operations in venues across the UK. The role is casual and on-site, offering opportunities for progression within a market-leading catering group.

You will be part of Compass Group UK&I family, contributing to guest experiences and brand standards. The ideal candidate brings enthusiasm, reliability and a team spirit, with a strong focus on customer service.

Qualifications

• Experience in catering or food service is welcome but not required.
• Ability to handle cash and operate a register when needed.
• Commitment to food handling, hygiene, and health & safety standards.

Responsibilities

• Prepare high-quality food for customers.
• Create attractive food displays and counter setups.
• Represent Chartwells and maintain a positive brand image.
• Handle cash and operate the cash register.
• Comply with food handling, hygiene, health & safety standards.

Skills

Customer service

Team player

Reliability

Time management

Safety minded

Job description

We're currently recruiting a dedicated Customer Services Assistant (Zero Hours) to help ensure the smooth running of the operations in Chartwells on a permanent casual basis, contracted to 0 hours per week.

As a Customer Services Assistant (Zero Hours), you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Chartwells? Here's what you need to know before applying:

Your Key Responsibilities Will Include

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Chartwells and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Customer Services Assistant Will

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2307/W88701/52820966/WJ #Lodestone House

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!