Customer Service Apprentice - Student Retention (Leeds)

GLOBAL BANKING SCHOOL LTD; Leeds; On-site; GBP 40,000 - 60,000; Full time

Job summary

A UK educational institution is offering an exciting opportunity for a Customer Service Apprentice in Leeds. You will assist the Student Retention team by monitoring student attendance, engaging with learners, and performing daily administrative tasks. This apprenticeship lasts for 18 months and requires working Monday to Friday, 9am to 6pm.

Qualifications

• Support the Senior Student Retention Officers.
• Monitor student attendance and engage with learners.
• Handle daily administration tasks for the team.

Job description

An exciting chance to become part of Student Retention team as a Customer Service Apprentice. In this position, you will support the Senior Student Retention Officers, monitoring student attendance, engaging with learners and daily administration tasks for the team.

Course Information

Course: Customer service specialist (level 3)

Level: 3

Route: Sales, marketing and procurement

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday 9am - 6pm

Expected Duration: 18 Months