Customer Service Apprentice in Label Manufacturing

Barnsley College; Barnsley; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading educational institution in Barnsley is looking for an enthusiastic apprentice to support customer service in label manufacturing. You will manage customer enquiries, process orders, and gain valuable skills while contributing to the supply chain in the construction sector. Ideal for those seeking to develop a career in customer service within this industry. Full-time apprenticeship with 37 hours per week.

Qualifications

• GCSEs (or equivalent) in English and Maths at Grade 3/D or above.
• Keen interest in customer service and the manufacturing sector.

Responsibilities

• Act as the first point of contact for customer enquiries.
• Support processing of orders and documentation.
• Assist in resolving customer queries.
• Maintain accurate records in company systems.
• Liaise with production, warehouse, and logistics teams.
• Handle complaints professionally.

Skills

Strong communication and interpersonal skills

Customer-focused attitude

Basic IT skills

Organisational skills

Teamwork

Problem-solving approach

Education

GCSEs in English and Maths at Grade 3/D or above

Job description

A leading educational institution in Barnsley is looking for an enthusiastic apprentice to support customer service in label manufacturing. You will manage customer enquiries, process orders, and gain valuable skills while contributing to the supply chain in the construction sector. Ideal for those seeking to develop a career in customer service within this industry. Full-time apprenticeship with 37 hours per week.