Customer Service and Sales Support Coordinator

Flat Fee Recruiter Careers; Andover; Hybrid; GBP 26,000 - 30,000; Full time

Job summary

A growing organization in Andover is seeking a Customer Service and Sales Support Coordinator. The ideal candidate will lead customer service operations, manage customer enquiries, and support sales activities. This full-time permanent role offers a salary between £26,000 to £30,000 per annum, with potential for hybrid work arrangements. The work environment emphasizes collaboration and a proactive approach to customer service.

Qualifications

• Experience in a customer service role is preferred.
• Organizational skills to manage various tasks efficiently.
• Ability to work in a collaborative team environment.

Responsibilities

• Manage customer enquiries and ensure timely responses.
• Process and coordinate orders, including invoicing.
• Maintain accurate records and support internal teams.

Skills

Proactive organization

Customer service excellence

Communication skills

Job description

Join a growing organisation where you'll lead a passionate team, and be part of an innovative company on the rise!

Customer Service and Sales Support Coordinator

Andover, Hampshire

• Full-time, Permanent
• £26,000 to £30,000 per annum DOE
• 40 hrs per week - 8.30am - 5pm, Monday to Friday
• The role is listed as office-based; however, hybrid working may be considered for the right candidate.

Please Note : Applicants must be authorised to work in the UK

We're seeking a proactive and organised Customer Service and Sales Support Coordinator to join our growing team. This role plays a key part in ensuring the smooth day-to-day operation of customer service and administrative processes within a busy, collaborative environment.

As a central point of contact for customers, you'll deliver a responsive, reliable, and professional service while supporting the wider sales and operations functions. You will help ensure a seamless customer journey - from managing enquiries and processing orders through to delivery, invoicing, and aftercare.

The Role

As the Customer Service and Sales Support Coordinator, you will handle customer enquiries, process and invoice orders, coordinate with internal teams and external partners, and maintain accurate records.

You will play a key role...