Customer Service And Sales Advisor

Insight Select; Gravesend; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading staffing agency is seeking a Customer Service & Sales Advisor for a temporary position in Dartford. This role involves managing customer inquiries, processing orders, and providing updates on stock and pricing. The ideal candidate will have strong verbal and written communication skills and a customer-focused mindset. This position offers a chance to enhance customer service skills in a supportive environment, with daytime hours from Monday to Friday and potential for extension.

Benefits

Daytime working hours

Opportunity to gain experience

Possibility of contract extension

Qualifications

• Previous experience in customer service, retail, or administration is desirable.

Responsibilities

• Handle inbound calls and emails, providing a professional and timely response.
• Accurately process customer orders and maintain records.
• Support customers with stock availability, pricing, and delivery updates.
• Resolve queries efficiently to ensure a smooth service.
• Work collaboratively with the wider team to meet targets and deadlines.

Skills

Excellent verbal and written communication skills

Strong customer focus

Organised and detail-oriented

Ability to manage multiple tasks

Job description

Customer Service & Sales Advisor - Temporary

Location: Dartford

Contract: until the 19th December (possibility to extend)

Hours: 8.30am - 5:00pm, Monday to Friday

We're looking for a Customer Service & Sales Advisor to join a busy and supportive team in Dartford on a short-term basis, with the possibility of extension. This is a fantastic opportunity to gain valuable experience in a fast-paced customer service environment, supporting clients with orders, queries, and day-to-day requests.

What You'll Do

• Handle inbound calls and emails, providing a professional and timely response.
• Accurately process customer orders and maintain records.
• Support customers with stock availability, pricing, and delivery updates.
• Resolve queries efficiently to ensure a smooth service.
• Work collaboratively with the wider team to meet targets and deadlines.

What We're Looking For

• Excellent verbal and written communication skills.
• A proactive and reliable individual with a strong customer focus.
• Organised, detail-oriented, and able to manage multiple tasks.
• Previous experience in customer service, retail, or administration is desirable.

Why Apply?

• Short-term role with potential for extension.
• Monday to Friday, daytime hours (no evenings or weekends).
• Opportunity to build customer service skills in a supportive environment.