Customer Service and Logistics and Team Leader

Adecco; Southend-on-Sea; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Logistics and Customer Service Team Leader in Southend-on-Sea. This role involves leading a dedicated team, overseeing daily operations, and implementing strategies for customer satisfaction. Candidates should have strong leadership skills, experience in logistics and customer service, and excellent communication abilities. A competitive salary and opportunities for professional development are offered in a vibrant and collaborative culture.

Benefits

Competitive salary and benefits package

Opportunities for professional development

Vibrant workplace culture

Qualifications

• Proven experience in logistics and customer service roles.
• Strong leadership skills with a focus on team development and motivation.
• Excellent communication and interpersonal abilities.
• A problem-solving mindset and the ability to think on your feet.
• Proficiency in relevant software and tools for logistics and customer management.
• A keen eye for detail and the ability to manage multiple priorities.

Responsibilities

• Leading a dedicated team of logistics and customer service professionals.
• Overseeing daily operations to ensure efficiency and effectiveness.
• Developing and implementing strategies to enhance customer satisfaction.
• Collaborating with cross-functional teams to resolve issues and drive improvements.
• Monitoring key performance indicators and reporting on team progress.
• Managing inventory levels and coordinating shipments to meet customer needs.

Job description

Customer Service and Logistics and Team Leader

Join Our Dynamic Team as a Logistics and Customer Service Team Leader! Are you ready to lead a passionate team in a thriving environment? Our reputation is built on high-quality products and exceptional service, and we're looking for a motivated Logistics and Customer Service Team Leader to help us continue this tradition.

What You'll Do

• Leading a dedicated team of logistics and customer service professionals.
• Overseeing daily operations to ensure efficiency and effectiveness.
• Developing and implementing strategies to enhance customer satisfaction.
• Collaborating with cross‑functional teams to resolve issues and drive improvements.
• Monitoring key performance indicators and reporting on team progress.
• Managing inventory levels and coordinating shipments to meet customer needs.

What We're Looking For

• Proven experience in logistics and customer service roles.
• Strong leadership skills with a focus on team development and motivation.
• Excellent communication and interpersonal abilities.
• A problem‑solving mindset and the ability to think on your feet.
• Proficiency in relevant software and tools for logistics and customer management.
• A keen eye for detail and the ability to manage multiple priorities.

What's In It For You

• A competitive salary and benefits package.
• Opportunities for professional development and career progression.
• A vibrant workplace culture that promotes teamwork and collaboration.
• The chance to work with a diverse group of talented individuals who share your passion.

Why Join Us

At our company, we believe that our people are our greatest asset. We pride ourselves on fostering an inclusive and engaging environment where everyone can thrive. Your contributions will directly impact our success and help us maintain our position as leaders in the industry.

How to Apply

Please submit your CV and a brief cover letter outlining your relevant experience and why you would be a great fit for this role. We look forward to welcoming a new leader to our team who shares our commitment to excellence and customer satisfaction!

Adecco is a disability‑confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Info

Job Title: Customer Service and Logistics and Team Leader

Company:

Location:

Competitive

Posted: Oct 23rd 2025

Closes:

Sector: Customer Services

Contract: Permanent

Hours: Full Time

Welcome to Fresh Jobs the place to find the freshest job vacancies and career advice.