Customer Service Agent: Breakdowns & Installations

Ernest Gordon Recruitment Limited; Houghton-le-Spring; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Customer Service Agent in Houghton-le-Spring to join a dynamic team that assists local residents in home upgrades. This role offers excellent training, progression opportunities, and a chance to work in a socially responsible company that provides eco solutions. Responsibilities include processing paperwork, handling customer inquiries, and coordinating repairs. Competitive salary with additional benefits.

Benefits

Training and progression

Company benefits

Qualifications

• Must be based within a 40 minute commute of Houghton Le Spring.

Responsibilities

• Liaise with admin and sales team to process related paperwork.
• Work with pre-install and post-install teams to ensure procedures are followed.
• Deal with inbound calls for current customers.
• Arrange call-outs and repairs.

Skills

Good communication skills

Job description

A leading recruitment agency is seeking a Customer Service Agent in Houghton-le-Spring to join a dynamic team that assists local residents in home upgrades. This role offers excellent training, progression opportunities, and a chance to work in a socially responsible company that provides eco solutions. Responsibilities include processing paperwork, handling customer inquiries, and coordinating repairs. Competitive salary with additional benefits.