Customer Service Advisors

Jacob Thomas Associates; Oakham; Hybrid; GBP 10,000 - 40,000; Part time

Job summary

A leading recruitment firm is seeking Customer Service Advisors in Oakham. This role involves answering calls, processing orders, and resolving customer queries. The ideal candidate is computer literate, has a good telephone manner, and is team-oriented. This is a temporary role with potential progression opportunities. The pay is £12.21 per hour with flexible working shifts.

Benefits

Great working environment

Free Car Parking

Hybrid working offered once permanent

Training and development opportunities

Fantastic canteen facilities

Possible overtime available

Qualifications

• Computer literate and good telephone manner.
• Ability to work to tight deadlines with attention to detail.
• Previous experience in customer service is an advantage.

Responsibilities

• Answer all incoming calls and process orders.
• Resolve customer queries and data input.
• Work to set procedures and Health & Safety Guidelines.

Skills

Customer Service

Telecommunications

Data Entry

Business to Customer

Inbound

Job description

Job Title: Customer Service Advisor

Key Skills: Customer Service Advisor, Telecommunications, Customer Service, Data Entry, Business to Customer, Inbound

Salary: £12.21 per hour

Shift: Various shifts available. Monday - Saturday 8:00am - 8:00pm, Sunday 10:00am - 6:00pm. Must be flexible with working hours, including evening and weekend work. Working hours 12 - 40 per week.

Location: Oakham

Commutable from: Melton Mowbray, Cottesmore, Edith Weston, Leicester, Stamford, Corby, Uppingham

The Benefits

• Great working environment
• Free Car Parking
• Hybrid working offered once permanent offer made
• Training and development opportunities
• Fantastic Canteen facilities
• Possible overtime available

We have some very exciting opportunities for Customer Service Advisors to assist with the busy sales period for an international business based in Oakham. This is a fantastic opportunity to be part of a professional customer service team delivering first line support for a successful manufacture and distribution centre. This role is temporary; however, for the right candidates it could lead to more. There are genuine progression opportunities within the business for star performers.

The Role

• Answering all incoming calls
• Processing orders via phone and internet
• Data input
• Resolving customers queries
• Working to set procedures, targets and Health & Safety Guidelines

Our Ideal Candidate

• Computer literate
• Good telephone manner
• Work to tight deadlines
• Attention to detail
• Work within a team environment
• Previous experience would be an advantage within any customer service sector
• Potentially suitable for students during their term break

If you are interested in this opportunity please apply directly through this website or call (phone number removed). If you have not been contacted within 14 days of your application please assume that you have not been successful. We will, however, retain your application for any future roles for which you may be suitable.