Customer Service Advisors

Tate; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local authority in Bristol is looking for a Customer Service Advisor to join their dynamic team. You will handle inbound and outbound calls, provide excellent customer support, and collaborate with various departments. The role offers a competitive hourly rate of £15.06 and hybrid working options after 3 months. Ideal candidates are passionate about helping others and possess strong problem-solving skills. Don't miss this opportunity to advance your career in a supportive environment.

Benefits

Competitive hourly rate of £15.06

Hybrid working after 3 months

Full training and ongoing support

Clear path to permanent employment

Career progression in a welcoming workplace

Qualifications

• Experience in customer service roles preferred.
• Ability to handle complex queries and complaints.
• Strong collaborative skills across departments.

Responsibilities

• Be the friendly first point of contact for inbound and outbound calls.
• Provide clear, accurate advice and support to a diverse range of customers.
• Handle complex queries and complaints with empathy and confidence.
• Collaborate across departments to find the best solutions.
• Keep customer records up to date and ensure every interaction is logged properly.

Skills

Problem-solving

Empathy

Communication

Collaboration

Job description

Join a Dynamic Team as a Customer Service Advisor - £15.06 per hour

Location: Central Bristol (Hybrid working available after 3 months)

Hours: 37 per week - Monday-Friday - shifts between 08:30-18:00

Contract: Temporary to Permanent opportunities after initial 3 months

Tate is proud to partner with a forward-thinking local authority in Bristol, seeking passionate Customer Service Advisors who thrive on making a difference.

If you're someone who loves helping others, enjoys solving problems, and wants to be part of a supportive, professional environment - this is your chance to shine.

What You\'ll Be Doing

• Be the friendly first point of contact for inbound and outbound calls
• Provide clear, accurate advice and support to a diverse range of customers
• Handle complex queries and complaints with empathy and confidence
• Collaborate across departments to find the best solutions
• Keep customer records up to date and ensure every interaction is logged properly

Why you should apply

• Competitive hourly rate of £15.06
• Hybrid working after 3 months
• Full training and ongoing support
• Clear path to permanent employment
• Career progression in a welcoming, team-oriented workplace

If you\'re ready to bring your customer service skills to a role where you\'ll be valued and supported - apply now with your CV and take the next step in your career!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.