Customer Service Advisor- Work from home

Interaction Recruitment; Manchester; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Customer Service Advisor to work from home in Manchester. The role involves taking inbound calls and providing exceptional customer support without sales responsibilities. Ideal candidates should be confident communicators with a strong background in customer service. This position offers a competitive hourly rate and opportunities for growth.

Qualifications

• Customer service experience is required for this position.

Responsibilities

• Build rapport with customers in a consultative manner.
• Listen to customers' needs to provide unique solutions.
• Provide exceptional customer service with in-depth knowledge.
• Complete all administration accurately.

Skills

Confident communication

Customer service experience

Job description

Customer Service Advisor – HOME WORKING

Must live in Manchester

Role Profile

Hourly Rate: £12.21ph - Paid Weekly

Hours: Full Time, Monday - Friday must be fully flexible between 8am-8pm;

Paid Training: Full time training 9am - 5pm

Role Overview

We are looking for confident, energetic individuals for a Customer Service role in the Manchester area. This role involves taking inbound Customer Service calls; no Sales!

As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.

Our client is looking for a confident communicator.

This is an amazing opportunity with possibilities of progression and growth.

Responsibilities

• Build rapport with customers in a consultative manner
• Listen to the customers needs to ensure a positive and unique solution to their queries
• Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
• Ensure all administration is completed accurately

Customer Service Experience is required for this position.

If you are interested, please apply now! or email your CV to [e-mail]

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