Customer Service Advisor- WFH

White Rock Commercial; Newcastle upon Tyne; Remote; GBP 40,000 - 60,000; Full time

Job summary

A customer service solutions provider is looking for a Customer Service Advisor to work from home. The ideal candidate will engage with customers, providing support to various inquiries while ensuring a professional experience. This role requires residency in Newcastle and some customer service experience. The position offers an hourly rate of £12.21, paid weekly, with flexible hours between 8am-6pm.

Qualifications

• Must live in Newcastle.
• Experience in providing exceptional customer service.
• Ability to build rapport with customers.

Responsibilities

• Engage with customers and provide support.
• Listen to customer needs and provide unique solutions.
• Complete administration accurately.

Skills

Customer Service Experience

Confident Communication

Job description

Customer Service Advisor – HOME WORKING

• Must live in Newcastle**

Role Profile

Hourly Rate: £12.21ph - Paid Weekly

Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm;

Paid Training: Full time training 9am - 5pm

Role Overview

We are looking for confident, energetic individuals for a Customer Service role in the Newcastle area. This role involves taking inbound Customer Service calls; no Sales!

As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.

Our client is looking for a confident communicator.

This is an amazing opportunity with possibilities of progression and growth.

Responsibilities

• Build rapport with customers in a consultative manner
• Listen to the customers needs to ensure a positive and unique solution to their queries
• Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
• Ensure all administration is completed accurately

Customer Service Experience Is Required For This Position.

If you are interested, please apply now!

or email your CV to

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