Customer Service Advisor- WFH

Interaction Recruitment; Newcastle upon Tyne; Remote; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Advisor for a home working position. This role involves taking inbound calls and providing exceptional customer service in a professional manner. Candidates must have customer service experience and be flexible to work full time, Monday to Friday. The role offers an hourly rate of £12.21, paid weekly, with paid training provided.

Qualifications

• Confident communicator with a positive attitude.

Responsibilities

• Build rapport with customers in a consultative manner.
• Listen to the customers needs to ensure a positive and unique solution to their queries.
• Provide exceptional customer service.
• Ensure all administration is completed accurately.

Skills

Customer Service Experience

Job description

Customer Service Advisor – HOME WORKING

Must live in Newcastle

Overview

Role Profile:

Hourly Rate: £12.21ph - Paid Weekly

Hours: Full Time, Monday - Friday; must be fully flexible between 8am-6pm

Paid Training: Full time training 9am - 5pm

Note: This role involves taking inbound Customer Service calls; no Sales.

Role Description

We are looking for confident, energetic individuals for a Customer Service role in the Newcastle area. As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience. Our client is looking for a confident communicator. This is an amazing opportunity with possibilities of progression and growth.

Responsibilities

• Build rapport with customers in a consultative manner
• Listen to the customers needs to ensure a positive and unique solution to their queries
• Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
• Ensure all administration is completed accurately

Qualifications

• Customer Service Experience is required for this position

If you are interested, please apply now!

or email your CV to [e-mail]

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