Customer Service Advisor – UK Visa Sponsorship Available

Destinydot; United Kingdom; On-site; GBP 40,000 - 60,000; Part time

Job summary

A financial services company in the UK is seeking a committed Customer Service Advisor to provide exceptional support to clients. Responsibilities include responding to client inquiries, providing information on services, and resolving issues. Ideal candidates should have Salesforce experience and excellent communication skills. This is a part-time, permanent position with on-site work. Benefits include health and well-being programs, along with UK visa sponsorship.

Benefits

Health and well-being program

UK visa sponsorship

Qualifications

• Proficiency with Salesforce or comparable CRM software.
• Outstanding writing and verbal communication abilities.
• Strong analytical abilities to determine client demands.

Responsibilities

• Respond promptly to consumer questions via chat, email, and phone.
• Provide thorough information about financial services.
• Address consumer concerns effectively.

Skills

Salesforce experience

Excellent communication skills

Analytical skills

Tools

Salesforce

Job description

Apply as a Customer Service Advisor in the UK with visa sponsorship. Join us to help clients navigate their needs effectively.

Overview of the Job

We are looking to add a committed and passionate customer service representative to our team. As our clients’ initial point of contact, you will deliver outstanding support and service in this capacity. Assisting clients with their questions, resolving problems, and guaranteeing a satisfying experience with our financial services will be your main duties. The ideal applicant will have Salesforce experience in addition to good communication and analytical abilities.

Duties

• Respond promptly and professionally to consumer questions via chat, email, and phone.
• Give them thorough information about our financial services and goods so they may make wise choices.
• Effectively address consumer concerns by determining the problem and offering suitable fixes.
• Use Salesforce to keep precise records of all interactions and transactions with customers.
• Work together as a team to improve customer satisfaction and service delivery.
• Analyse consumer input to find patterns and opportunities for development.
• Attend training courses to stay current on service procedures and product expertise.

Requirements

• It is quite desirable to be proficient with Salesforce or comparable CRM software.
• Outstanding writing and verbal communication abilities with the capacity to effectively and clearly explain information.
• Strong analytical abilities to determine client demands and offer customised solutions.
• The capacity to perform successfully under duress while keeping a cheerful outlook.
• A proactive, meticulous attitude to problem-solving.
• The ability to quickly adjust to shifting priorities in a hectic setting. Come along with us as we provide exceptional service that has an impact!

Job Types: Permanent, Part-Time

Pay: Starting at £260.00 per week

Advantages

• Program for health and well-being
• UK visa sponsorship

Workplace: On-site