Customer Service Advisor – Training & Growth

TrustFord; Wimbledon; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive service provider in Wimbledon is seeking a Customer Service Advisor to join their team. This role requires excellent communication skills and the ability to handle customer inquiries in a friendly manner. Candidates should have a minimum of 1 year of experience in a main dealer setting. The company offers an industry-leading benefits package, including 33 days of annual leave, performance-based bonuses, and comprehensive training support. This is an exciting opportunity to contribute to an inclusive and diverse workplace.

Benefits

Industry leading package

33 days annual leave

Bonus payments based on performance

Pension scheme & life assurance

Ford Privilege vehicle purchase scheme

Discount on service, bodyshop and parts

Cycle to work purchase scheme

Access to Perks at Work discount website

Qualifications

• Minimum of 1 year experience working in a main dealer.
• Ability to work to deadlines and handle sensitive information.
• Experience in a selling/customer service environment.

Responsibilities

• Assist customers in a friendly and professional manner.
• Handle customer inquiries and resolve issues effectively.
• Contribute to the team's success through collaboration.

Skills

Team player

Customer focused

Excellent organisational skills

Strong communication and interpersonal skills

Job description

A leading automotive service provider in Wimbledon is seeking a Customer Service Advisor to join their team. This role requires excellent communication skills and the ability to handle customer inquiries in a friendly manner. Candidates should have a minimum of 1 year of experience in a main dealer setting. The company offers an industry-leading benefits package, including 33 days of annual leave, performance-based bonuses, and comprehensive training support. This is an exciting opportunity to contribute to an inclusive and diverse workplace.