Customer Service Advisor - Temp-to-Perm, 9-5, Excel-Savvy

jark; West Yorkshire; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading online retailer in Dewsbury seeks Customer Service Advisors to provide exceptional service. The role involves handling inquiries via phone and email, resolving complaints, and maintaining a positive attitude. Ideal candidates will have strong communication and IT skills. This position offers a temp to perm contract, transitioning to permanent after 12 weeks. Work hours are Monday to Friday, 0900 to 1700.

Qualifications

• Ability to handle incoming phone calls and emails professionally.
• Effective resolution of customer complaints for satisfaction.
• Maintain professionalism and positive attitude under pressure.

Responsibilities

• Handle customer inquiries via phone and email.
• Provide exceptional customer service and support.
• Resolve issues and maintain customer satisfaction.

Skills

Excellent communication skills

Strong IT skills

Confident telephone manner

Job description

A leading online retailer in Dewsbury seeks Customer Service Advisors to provide exceptional service. The role involves handling inquiries via phone and email, resolving complaints, and maintaining a positive attitude. Ideal candidates will have strong communication and IT skills. This position offers a temp to perm contract, transitioning to permanent after 12 weeks. Work hours are Monday to Friday, 0900 to 1700.