Customer Service Advisor - Spanish Speaking

Advancing People; Nottingham; Hybrid; GBP 24,000; Full time

Job summary

A UK recruitment agency is seeking a Spanish Speaking Customer Service Advisor to provide exceptional service to Spanish-speaking customers. This full-time, permanent role offers a salary of £24,000, with a hybrid work model—2 days in Nottingham and 3 days remote. The ideal candidate will have excellent communication skills and a strong customer-centric approach. If you're fluent in Spanish and ready for a new challenge, apply now for a swift interview!

Benefits

Attractive company benefits

Flexibility to work from home

Qualifications

• Fluent in Spanish with excellent communication skills.
• Strong focus on customer service and team collaboration.
• Good computer skills and a proactive attitude.

Responsibilities

• Deliver high-quality customer service to Spanish-speaking customers.
• Process customer enquiries through various channels.
• Assist in customer retention efforts.

Skills

Fluent in Spanish

Strong customer focus

Excellent communication skills

Ability to work in a team

Good computer skills

Positive attitude

Job description

Customer Service Advisor - Spanish Speaking

Advancing People Multilingual are now recruiting for a Spanish Speaking Customer Service Advisor / Account Coordinator on a hybrid basis - 2 days per week in Nottingham. (office right next to the train station)

As a Spanish Speaking Account Coordinator / Customer Service Advisor it will be your responsibility to work with customers, primarily those based in the Spanish speaking region and covering the Spanish speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner.

The Role:

• Deliver high quality customer service
• Assist with new customer's enquiries
• Process orders received via the telephone, fax, e-mail or internet
• Be proactive in the area of Customer retention

The Person:

• Fluent in Spanish
• Strong customer focus and professional approach
• Excellent communication skills, both oral and written
• Ability to work effectively as part of a team
• Good computer skills
• Positive "can do" attitude

This is a full time permanent role offering an annual salary of £24,000 + attractive company benefits.

Working typical office hours Monday - Friday.

The role offers flexibility to work from home / remote working.

2 days office based in Nottingham City Centre, 3 days remote each week.

If you are a fluent Spanish speaker, with the ability to commute to Nottingham - APPLY NOW for a swift interview!!!

Advancing People Multilingual - The Recruitment Specialist

Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.