Customer Service Advisor - Spanish

Advancing People; Nottingham; Hybrid; GBP 24,000; Full time

Job summary

A recruitment agency in Nottingham is looking for a Spanish Speaking Customer Service Advisor to provide excellent service in a hybrid work environment. You will assist customers primarily from Spanish-speaking regions through phone, live chat, and email. The ideal candidate must be fluent in Spanish and possess strong communication skills. This full-time position offers an annual salary of £24,000 with attractive benefits.

Benefits

Attractive company benefits

Qualifications

• Fluent in Spanish is essential.
• Strong customer focus and professional approach required.
• Excellent oral and written communication skills needed.

Responsibilities

• Deliver high quality customer service.
• Assist with new customer's enquiries.
• Process orders received via various channels.
• Be proactive in customer retention.

Skills

Fluent in Spanish

Customer focus

Excellent communication skills

Teamwork

Good computer skills

Positive attitude

Job description

Advancing People Multilingual - Recruitment Specialists are now recruiting for a Spanish Speaking Customer Service Advisor / Account Coordinator on a hybrid basis.

As a Spanish Speaking Account Coordinator / Customer Service Advisor it will be your responsibility to work with customers, primarily those based in the Italian and Spanish speaking region and covering the Spanish speaking markets, providing excellent customer service via phone, live‑chat and email ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:

• Deliver high quality customer service
• Assist with new customer's enquiries
• Process orders received via the telephone, fax, e-mail or internet
• Be proactive in the area of Customer retention

Person Specification:

• Fluent in Spanish
• Strong customer focus and professional approach
• Excellent communication skills, both oral and written
• Ability to work effectively as part of a team
• Good computer skills
• Positive "can do" attitude

This is a full time Permanent position offering an annual salary of £24,000 + attractive company benefits.

The role offers flexibility to work from home / Remote working.

2 days office based in Nottingham City Centre, 3 days remote each week.

Advancing People Multilingual - Recruitment Specialists

Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency