Customer Service Advisor | Problem-Solver for Growing Team

Fresh Perspective Resourcing; Blackburn; On-site; GBP 10,000 - 40,000; Full time

Job summary

A dynamic staffing agency in Blackburn is seeking a Customer Service Advisor who enjoys problem-solving and building rapport with customers. In this role, you will support customers through effective communication while managing queries and complaints. The position offers an hourly rate of £12.21 for 37.5 hours a week, along with 20 days holiday, progress incentive, and life insurance. Join a vibrant team atmosphere and advance your career in customer service.

Benefits

Hourly rate of £12.21

20 days holiday plus bank holidays

Team socials

Training and development

Life insurance

Qualifications

• Some experience in customer service is preferred.
• Exceptional written and verbal communication skills required.
• Resilient and cool-headed under pressure.

Responsibilities

• Communicate with customers via telephone and email.
• Resolve customer complaints in a timely manner.
• Maintain accurate records of customer interactions.

Skills

Customer service experience

Communication skills

Organised and detail-oriented

Resilience and patience

Problem-solving

Job description

A dynamic staffing agency in Blackburn is seeking a Customer Service Advisor who enjoys problem-solving and building rapport with customers. In this role, you will support customers through effective communication while managing queries and complaints. The position offers an hourly rate of £12.21 for 37.5 hours a week, along with 20 days holiday, progress incentive, and life insurance. Join a vibrant team atmosphere and advance your career in customer service.